How to cancel a reservation on Xotelia

To cancel a reservation, you need to find the reservation and click on « Edit » (or the blue button with a pen).

At the top of the page, you will find a cancel button. 

You can click on it and save the changes at the bottom of the page.

Important: Please note that it does not cancel reservations made on Online Agencies. It only put some availbility back online and the guest will still come to your place.

 

Cancelled bookings are identified by a red cross when you browse through the reservation menu.

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